Data We Collect and Why It Matters
We collect the information you provide when you register — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad or Rocket. When you fund your account or request a withdrawal, the transaction reference tied to your mobile wallet
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is logged against your account record. We also collect device and session data — your browser type, IP address and session timestamps — to detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Payment data from
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bKash, Nagad and Rocket transactions is used only to verify deposits and process withdrawals; we do not store your full wallet PIN or mobile banking credentials on our servers. Retention periods depend on the nature of the data: account registration details are held while your account
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remains active and for a reasonable period after closure, in line with applicable requirements. If you believe information we hold is inaccurate, you have the right to ask us to correct it. Whether these protections apply to you in full depends on your local law and
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eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.